Frequently asked questions
We won't let you down. Here you can find some frequently asked questions and suitable answers.
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Statement regarding data protection
Collection, processing and use of personal data
You can visit our website without disclosing any personal details. We will merely save the access data without identifying any person. Such access data includes the name of your internet service provider, the page from which you are visiting us or the name of the file you have requested. This data will be evaluated for the sole purpose of improving the quality of our services and does not enable us to ascertain your identity.
Personal data will only be collected if you voluntarily disclose such data when you open a customer account with us. We will use this data without your separate consent, but only to provide and handle this service. We will continue to store this data until you delete your customer account.
Disclosure of personal data to third parties
Your data will not be disclosed to third parties.
Use of cookies
In order to allow you to use our internet services, a »session cookie« will be set when you open certain pages. This is a small text file that will automatically be deleted by your computer at the end of your browser session. The sole purpose of this file is to allow you to use certain applications.
Data security
Your personal data will be transmitted over the internet in codified form by means of SSL. We employ technical and organisational measures in order to safeguard our website and other systems against loss, destruction, access, changes or the distribution of your data by unauthorised persons. You can only access your customer account by entering your personal password. You should always keep your access information confidential and close the browser window once you have ended communication with our website, particularly if you share your computer with other users.
Right to be given information
According to the Federal Data Protection Act you have the right to free information concerning the personal data that we have stored concerning yourself and, if applicable, the right to correct, block or delete this data.
Revocation of consent
During your visit you may have expressly agreed and consented to the following. We would like to point out that you can revoke your consent with effect for the future at any time.
Opening a customer account
I agree that when I open a customer account my customer data (name, email) and user data (password) will be stored in a customer database. I can revoke this consent at any time by email with effect for the future.
Contacts in matters of data protection
If you have any questions concerning the collection, processing or use of your personal data, regarding information, correcting, blocking or deleting data and revoking consent please send an email to mallorca-bay@web.de
